Business email help
Missing, bouncing or junked email.
Email at your own domain, set up properly from the start
An address like you@yourbusiness.co.uk looks more professional than a free email account, and it stays yours if you change provider. We set up the mailboxes, the records your domain needs, and your devices, and we can move your existing email across.
Set up the mailboxes and shared addresses you need, such as info@ or accounts@.
Configure MX, SPF, DKIM and DMARC so your email is delivered and recognised as genuine.
Help connect your mailboxes on the devices you use.
Move existing messages, folders and contacts from your current provider where possible.
Make sure your website’s contact forms deliver to the right mailbox.
Someone to ask when a new starter needs an address or a device will not connect.
Moving email is mostly about timing. Done in the right order, new messages keep arriving throughout.
Set up the new addresses before anything changes, so they are ready to receive.
Move messages and folders across from the old provider, where it allows.
Update MX and related records at an agreed time, so new mail goes to the new mailboxes.
Reconnect phones and computers, send test messages, and catch anything that arrived late at the old provider.
Please never send passwords or login details through our forms or by email. If we need access to anything, we will agree a safe way to arrange it with you.
You always know what we plan to do, and what it will cost, before any work starts.
Describe what you see and when it started. Screenshots of error messages help. Please never send passwords by form or email.
We look at the problem and work out the likely cause. If we need access to anything, we agree a safe way to arrange it with you.
We explain what we found, what we recommend and what it will cost. Nothing is done until you agree.
We carry out the agreed work, test it, and tell you what was done and anything to watch for.
It depends on the number of mailboxes and whether existing email needs moving, so we quote for your setup. There is no public price list yet.
We plan the switch so new mail keeps arriving, and move existing messages across where the old provider allows. We explain what to expect before we start.
Yes, if they are on your own domain. Only the service behind them changes.
No one can. Correct domain records give your email the best chance, and we set those up properly.
Never send passwords through a form or by email. If access is needed to move your email, we will agree a safe way to arrange it.
Tell us about your domain and how many mailboxes you need.
We have received your details and will reply by email once we have looked at what you have described. If our reply does not seem to arrive, please check your junk folder or email info@webprojectuk.com.