Privacy Policy

Draft for review. This page is a draft prepared for WebProjectUK and has not yet been reviewed or approved. It will be updated before it is relied on. If you have a question about how we handle your information in the meantime, please contact us.

This policy explains what personal information WebProjectUK collects through this website, why, and what rights you have. It is written for anyone who contacts us through the website.

Who we are

This website is run by WebProjectUK, which is the data controller for the information described here.

[Legal entity and address to be confirmed]

You can contact us about anything in this policy at info@webprojectuk.com.

What we collect

We only collect personal information when you send an enquiry through one of our forms. Depending on the form, this includes:

  • your name and your business name
  • your email address
  • your phone number, if you choose to give it
  • your website address
  • the industry you work in, the type of problem, how urgent it is, or the package you are interested in
  • the message you write
  • whether you ticked the optional box to receive occasional emails from us

When a form is sent, we also record some technical information automatically:

  • the page of our website the form was sent from
  • the date and time it was sent
  • your IP address and basic browser information, which we use to prevent spam and misuse

Please do not send passwords, login details or other sensitive information through our forms.

How we use it

  • To reply to your enquiry and discuss the work you have asked about. The lawful basis is our legitimate interest in responding to people who contact us, or taking steps at your request before entering into a contract.
  • To keep the website secure and stop spam or abuse of our forms. The lawful basis is our legitimate interest in protecting the website.
  • To send occasional emails with website tips and news, only if you ticked the optional box. The lawful basis is your consent, which you can withdraw at any time by replying to one of those emails or contacting us.

We do not sell your information, and we do not use it for automated decision-making.

Where it is stored

When you send a form, the details are processed on the server that hosts this website. They are sent to us by email and stored in a database on our website hosting. Our email and hosting providers process this information on our behalf.

[Hosting and email providers, and where they store data, to be confirmed]

How long we keep it

[Retention period to be confirmed]

If you become a customer, information needed to provide the service and meet our legal obligations is kept for longer, as set out in the terms we give you at the time.

Cookies and tracking

This website does not currently use analytics, advertising or tracking cookies. See our cookie policy for details.

Your rights

Under UK data protection law you have the right to:

  • ask for a copy of the personal information we hold about you
  • ask us to correct information that is wrong or incomplete
  • ask us to delete your information
  • object to us using your information, or ask us to restrict how we use it
  • withdraw your consent to marketing emails at any time

To use any of these rights, email info@webprojectuk.com.

If you are unhappy with how we have handled your information, please tell us first so we can try to put it right. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

Changes to this policy

We will update this page if the way we handle personal information changes, for example if we add analytics to the website.